The Consumer Complaints Committee was set up by a decision of the President of the Management Board on 23 November 2015 as a second-instance body for the resolution of consumer complaints. These are the Members:
- Blaženka Vlahović (Zagreb City Gasworks), Member and Chair
- Tomislav Lončar (Croatian Consumer Protection Association), Member and Deputy Chair
- Sanja Kumpar (Waste management), Member
- Sanja Horvat-Janković (Waste management), Member
- Karolina Mokos (Water Supply and Drainage), Member
- Damir Komerički (Zagreb City Gasworks – Supply), Member
- Mato Dabčević (Association “Consumer”), Member
- Silvio Sedinić (Water Supply and Drainage), Deputy Member
- Andrea Brkić (Waste management), Deputy Member
- Igor Vujović (Association “Consumer”), Deputy Member
- Zdenka Kocmur (Croatian Consumer Protection Association), Deputy Member
- Miroslav Glišić (Zagreb City Gasworks- Supply), Deputy Member
- Suzana Jureško (Zagreb City Gasworks), Deputy Member
- Lucija Bilanović (Waste management), Deputy Member
The citizens can write to the Committee at Zagreb Holding, Ulica grada Vukovara 41, attn. Committee Secretary Tanja Kezelj Liović or at
tanja.kezelj-liovic@zgh.hr, call them at 01/ 6420-038 or fax them at 01/6429 029.
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Read more about the Committee’s scope of work in the Rules of Procedure.